Malta Airport has once again ranked as the top airport in Europe across all categories for 2011 in the annual ACI Airport Service Quality (ASQ) passenger survey. This follows a similar ranking achieved in 2010. The news was announced this morning by Airports Council International.

Commenting about this achievement, Malta Airport CEO Markus Klaushofer said that this consecutive first placing confirmed that Malta Airport’s continuous efforts and investment to increase and sustain its service quality levels have once again been recognised by the passengers themselves.

“This prestigious placing in the world’s leading Airport Passenger Survey is a sign that our airport is on the quality map that counts. When your end users give you this type of certificate, it gives you confidence and energy to know that all the hard work is reaping results and that we’re on the right track,” added Mr Klaushofer.

He insisted that such an achievement is an impressive result and that the fact that Malta Airport has won it two years in a row makes it all the more very special, at a time when the airport is celebrating the 20th anniversary of the inauguration of its Air Terminal.

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